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Privacy Policy

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This privacy policy (“Privacy Policy”) is an electronic record in terms of the Information Technology Act, 2000 (as may be amended, modified, re-enacted, consolidated or replaced from time to time) and rules made thereunder and under different statutes pertaining to electronic records as applicable and amended from time to time.

This Privacy Policy is intended to provide Users (as defined below) of this website i.e., https://www.crima.in (“Website”) with a clear and complete information about the data and Information (as defined below) that Sportbee Trademart Private Limited (as defined below) collects, receives and collates in connection with the services and the way that data and Information is stored and used.

Acceptance of terms of the Privacy Policy by the Users

This Privacy Policy is to be read and understood cancellation and returns policy (“Cancellation and Returns Policy”), shipping policy (“Shipping Policy”), payment policy (“Payment Policy”) , which are applicable on You when You visit, access, browse and/or use Our Website. The defined terms used in this Privacy Policy shall have the same meaning as assigned to them in the Terms of Use. By using this Website, You signify Your acceptance of the Privacy Policy and expressly consent to Our collection, use, disclosure, and retention of Your Information as described in this Privacy Policy. If You do not agree to this Privacy Policy and/or to Our processing of Your data/information in the manner outlined in this Privacy Policy, please do not use this Website or submit any Information to Us. Sportbee Trademart Private Limited has the right to amend the Privacy Policy without any prior notice to You. To make sure You are aware of changes, please read this Privacy Policy periodically. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed Your acceptance of those changes.

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BY USING OUR SERVICES OR BY OTHERWISE GIVING US YOUR PERSONAL INFORMATION, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY.
 

Scope of the Privacy Policy

This Privacy Policy refers and applies only to the Website. Its main aim is to inform the Users of the way their personal data is collected, collated, processed and used, providing relevant information to the User, as well as fixing the accessing conditions and the use of the Website.

Information collected by the Website

 

  • Personal identifiable information

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Personal identifiable information means any information that may be used to uniquely identify an individual, including but not limited to the following:

  1. Information about Your personal identity inter alia as name.

  2. Your contact details such as Your address, postal code, telephone or mobile number and facsimile

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  • User ID information such as Your username, email address and other security-related information used by You in relation to access and use of Our Website and Content. However, the password of Your account with the Website automatically gets saved in Our server when You create an account or login/register with the Website which shall not be accessed by  Sportbee Trademart Private Limited unless desired under any legal obligation.

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  1. Information relating to payment instruments including credit card, debit card and any other payment instrument.
     

The aforementioned shall collectively be referred to as “Personal Information”. Personal Information will also include any personally identifiable information provided by You in any form during any interaction or communication with Us or any other users of Our Website.

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When You use Our Website, We receive, collect and store Your Personal Information in order to record, support and facilitate Your participation in the activities You select and transactions You undertake (including to facilitate and process payments), track Your preferences, to provide You with a customized browsing experience, to notify You of any updated information and new activities, services, and other related functions offered by the Website, keep You informed about latest content available on the Website, special/promotional offers, and other facilities, services of the Website, to assist You with customer service or technical support issues, to follow up with You after Your visit and, for research and development purposes. For the aforesaid purpose, We only collect such Personal Information that We consider relevant to understand You or Your interests.

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Personal Information may also get collected and shared with third-party vendors/service providers for (i) logistics and delivery of the products ordered through the Website; (ii) rendering of the services on behalf of Sportbee Trademart Private Limited; (iii) assuring Website’s security, maintenance, repair or other technical reasons. If there is content from the Website that You specifically and knowingly upload, share or transmit to an email recipient, online community, Website, or to the public, e.g., uploaded photos, posted reviews or comments, or information about You or anything posted by You that You choose to share with others through features which may be provided on Our Website. Such uploaded, shared or transmitted content will also be subject to the privacy policy of the email, online community, Website, social media or other Websites to which You upload, share or transmit the content.

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  • Information we collect during access and use of Our Website

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Apart from any Personal Information provided by You, We may also collect certain non-personal and/or technical information through third-party sources including payment processors, Websites (such as social networking Websites, databases, online marketing firms, and ad targeting firms) and other information including details about the device through which You access the Website, browser type and browser version.​​​

How will Information be used

We use the Information to understand Your needs and accordingly facilitate a better, customized and convenient use of Our services and route You through the relevant information that meets Your need. We do not sell, rent, trade or exchange any Information of Our Users, except as specified in this Privacy Policy or without obtaining prior written consent from the User. We may provide the Information to Our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website and for rendering Our services.

We may also use the Information to provide contents and services that are targeted to Your interests. By accepting the Privacy Policy, You expressly agree to receive these communications/information.

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  • Processing for User Login

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We shall use the Information for processing Your login for Our Website and/or identifying You as a User on the Website.

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  • Technical and functional management

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We use technical data such as Your IP address to help diagnose problems and resolve issues related to functionality of the Website.

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  • Rendering of Services

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The Information shall be used to render services availed by the Users and complete and fulfil Your purchase, process payments and send notifications in this regard.

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  • Improvement of Website

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We aggregate and analyze the Information that We collect and may use the same to monitor, administer and analyze use of the Website, to increase Our Website’s functionality, update new features, detect, prevent and address security & technical issues, and to better tailor Our content, services and design to suit Our Users’/visitors’ needs so as to provide them with a smooth, efficient, safe and customized experience while using the Website.

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